Coronavirus (COVID-19) Information

COVID

What we are doing for preparedness

Information is flowing at a rapid pace as the COVID-19 coronavirus outbreak continues to evolve. We are closely monitoring updates from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), as well as federal, state and local officials. We have an emergency command center staffed with health care experts responding to the ongoing needs of our patients, employees and the community.

Our staff follow best practices, using recommended tools and techniques to protect themselves, including the use of personal protective equipment (PPE).

For patients, if you have an appointment at any of our locations for any reason, please view the sections below.

Learn More about COVID-19

If you have a medical emergency, call 911 and tell the dispatcher about your symptoms and recent travel history.

If you do not have a medical emergency, but need medical care, stay home and call your health care provider for instructions.

Answer Questions to Determine Your Risk

When you call a health care provider, be prepared to answer questions about your risk factors for COVID-19 such as:

  • In the last 28 days, have you traveled outside of the United States or to communities with broad outbreaks?
  • Have you had close contact with someone diagnosed with COVID-19? (Close contact means having been within 6 feet of that person for an extended time, or being exposed to their cough or sneeze.)
  • Do you have a fever, a cough or difficulty breathing?
  • Has a public health officer said you were potentially exposed to COVID-19?
  • Do you have any previous health concerns including respiratory or immune system conditions?

Follow Your Health Care Provider's Instructions

Based on your risk factors, your health care provider may recommend the instructions:

  • Continue to monitor your health and call back if you develop a fever or respiratory symptoms.
  • Report to a clinic or ER for evaluation. If possible, please go alone:
    • Do not bring children, family members or friends unless you require assistance.
    • Do not bring anyone who has a fever, cough or shortness of breath or is considered medically vulnerable.
  • Call 911 for more severe symptoms, such as higher fever and severe shortness of breath.
  • If you’ve been instructed to go to a health care facility, you will be asked to wear a mask upon arrival. Masks may also be recommended for individuals with underlying health conditions, but they are NOT recommended for healthy people in the general population.
  • Wash your hands frequently and thoroughly for at least 20 seconds with soap and hot water. Be mindful to wash your hands after sneezing, blowing your nose, coughing or using the bathroom, and before preparing or eating food.
  • If you cough or sneeze, do so into the bend of your elbow, not your hand. You may also use a tissue and then immediately throw it away and wash your hands.
  • At home and work, clean frequently-touched surfaces such as doors and doorknobs, cabinet handles, bathroom hardware, tabletops, phones, tablets, remote controls and keyboards regularly with disinfectant.

 

Stay Calm

The possibility of having a contagious illness is concerning, but doctors, nurses and other caregivers are working together with national and international agencies to identify and provide care to patients while avoiding spread of the illness in the community.

Symptoms

  • Fever, cough, shortness of breath
  • Can be mild or severe
  • Can result in pneumonia

Transmission

  • A person infected with COVID-19 may spread the virus for several days without having any symptoms.
  • COVID-19 may spread through tiny droplets in the air or when a person touches another person, object or surface where droplets are present.

Treatment

  • There is currently no approved medication to treat COVID-19.
  • Antiviral medications are currently being tested to see if they can address symptoms.

Prevention

  • There is currently no vaccine for COVID-19, but it may be prevented by frequent, thorough hand washing, coughing into a tissue or the bend of your elbow, staying home when sick, and practicing physical distancing and remaining 6 feet away from individuals.

A vaccine to cure COVID-19 is available. 
Answer: FALSE. 
Currently there is no vaccine for COVID-19.

You can protect yourself from COVID-19 by taking acetic acid or steroids, or using essential oils, salt water, ethanol or other substances. 
Answer: FALSE. 
None of these recommendations protect you from getting COVID-19, and these practices may be dangerous. The best ways to protect yourself from this coronavirus, and other viruses, include:

  • Practicing physical distancing and remaining 6 feet away from individuals.
  • Wash your hands frequently and thoroughly for at least 20 seconds with soap and hot water. Be mindful to wash your hands after sneezing, blowing your nose, coughing or using the bathroom, and before preparing or eating food
  • If you cough or sneeze, do so into the bend of your elbow, not your hand. You may also use a tissue and then immediately throw it away and wash your hands.
  • At home and work, clean frequently-touched surfaces such as doors and doorknobs, cabinet handles, bathroom hardware, tabletops, phones, tables, remote controls, keyboards regularly with disinfectant.

 

 

A face mask will protect you from COVID-19. 
Answer: FALSE. 
Certain models of professional, tight-fitting respirators (such as the N95) can protect health care workers as they care for infected patients. 
For the general public without respiratory illness or underlying health conditions, wearing lightweight disposable surgical masks is not recommended. Because they don’t fit tightly, they may allow tiny infected droplets to get into the nose, mouth or eyes. Also, people with the virus on their hands who touch their face under a mask might become infected. 
People with a respiratory illness can wear these masks to lessen their chance of infecting others.

We are closely monitoring updates from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), as well as federal, state and local officials. Our expert clinicians regularly care for patients with severe respiratory illnesses and other infectious diseases. Our staff follow best practices, using recommended tools and techniques to protect themselves, including the use of personal protective equipment (PPE). We have an emergency command center staffed with health care experts responding to the ongoing needs of our patients, employees and the community. We are also screening employees who have symptoms, have traveled, or who have household members who have recently traveled to communities with broad outbreak.

We care for infected patients in isolated areas of the hospital. Access to these areas is limited to a small group of staff who only care for patients in that area. The materials used to care for infected patients are isolated and handled using the most current infection-control practices. For the safety of all, our environmental care staff uses evidence-based disinfection procedures and products. We are confident patients entering our facility for inpatient or outpatient care are safe. We understand the public’s high level of concern and are committed to protecting our patients’ privacy.

Coronaviruses are a type of virus. There are many different kinds and some cause disease. A newly identified type has caused a recent outbreak of respiratory illness now called COVID-19 that started in China. Symptoms include cough, fever and shortness of breath. COVID-19 can be severe and some cases has caused death. This new coronavirus can be spread from person to person. It is diagnosed with a laboratory test. There is no vaccine for coronavirus. Prevention involves frequent, thorough hand-washing with soap and water, coughing into a tissue (throw away immediately) or in the bend of your elbow and staying home when you are sick.

Patient Guidelines

We are closely monitoring updates from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), as well as federal, state and local government officials.

To help identify and treat patients while avoiding the spread of the virus, we are asking all patients to follow these guidelines when seeking care:

If you have a medical emergency, call 911 and tell the dispatcher about your symptoms and recent travel history.

If you do not have a medical emergency, but need medical care, stay home and call your health care provider for instructions. When you call a health care provider, be prepared to answer questions about your risk factors for COVID-19 such as:

  • In the last 28 days, have you traveled outside of the United States or to communities with broad outbreaks?
  • Have you had close contact with someone diagnosed with COVID-19? (Close contact means having been within 6 feet of that person for an extended time, or being exposed to their cough or sneeze.)
  • Do you have a fever, cough or shortness of breath?
  • Has a public health officer said you were potentially exposed to COVID-19?
  • Do you have any previous health concerns including respiratory or immune system conditions?

If you need to visit a health care provider, ER or urgent care center, please go alone if possible.

  • Do not bring children, family members or friends unless you require assistance.
  • Do not bring anyone who has a fever, cough or shortness of breath or is considered medically vulnerable.

Visitor Restrictions

In an abundance of caution to ensure the safety of our patients, staff and visitors, effective Wednesday, March 25 at 7 a.m., Hillcrest Henryetta will no longer allow visitors for adult patients. Also, due to the special considerations for children's care, one hospital visitor is allowed to accompany of child. This person must be over the age of 18, including siblings. Some additional exceptions will be made.

We will make exceptions as circumstances warrant for outpatient surgery, and patients who are dependent on a caregiver for physical or behavioral assistance. 

This is a temporary measure taken to further protect against the spread of COVID-19 in our community. We ask for your understanding and cooperation at this time, as our caregivers provide quality, compassionate care to all of our patients. Thank you. 

 

Thank you for your cooperation.

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This page is updated regularly to reflect the latest recommendations and best practices.